Privacy Policy
Effective Date: September 10, 2026. This policy describes how HoAloha Hawaiian BBQ collects, uses, and protects information you provide through this website.
HoAloha Hawaiian BBQ (“we”, “us”, or “our”) respects your privacy. This Privacy Policy explains what information we collect through our website, how we use it, and the choices you have. It applies to visitors located in California and elsewhere who use our website, contact us, or submit a catering or inquiry form.
1. Information We Collect
Information you provide
When you submit the contact form or the catering request form, we collect the details you choose to provide, which may include:
- Name
- Email address
- Phone number
- Event details (date, time, location, estimated guest count, event type)
- Preferred menu items and special requests or notes
- Preferred contact method
We collect only the information reasonably needed to respond to your inquiry or catering request. We do not ask for Social Security numbers, government IDs, financial account information, or medical information through our website forms, and you should not submit that information.
Information collected automatically
When you visit our website, certain technical information may be collected automatically, such as your browser type, device type, and the pages you visit. We may use basic, privacy-respecting analytics to understand how the site is used.
Online ordering
Our “Order Online” links open our third-party online ordering provider in a new tab. When you place an order, the ordering provider may collect order and payment information directly from you on its own platform. We do not receive or store full payment card information through this website. Payment processing is handled by the ordering provider.
2. How We Use Your Information
- To respond to your contact or catering inquiry and fulfill your request
- To confirm event details, availability, and catering options
- To provide the services you request and answer your questions
- To improve our website and understand how visitors use it
Submitting a catering inquiry or contact form is not a grant of marketing consent. We do not use your inquiry as consent for unrelated marketing. If we ever offer a promotional email or text program, we will ask for your separate, clear consent and will not pre-check any marketing consent boxes.
3. How Information Is Shared
We do not sell your personal information. We may share the information you provide with the following categories of service providers, as needed to respond to your request:
- Online ordering provider — receives order and payment information you enter on its own platform.
- Email and form delivery — your inquiry is delivered to our restaurant email so we can respond.
- Embedded services — we embed a Google Map and link to social media (Instagram, TikTok, YouTube, Facebook, Yelp, and Google Business Profile). Those services may collect information when you interact with them.
- Analytics — if enabled, analytics tools may receive non-identifying usage data. We do not send your form names, emails, phone numbers, or free-form messages to analytics or advertising platforms.
4. Cookies and Tracking Technologies
Our website may use essential cookies and, where enabled, analytics tools. We do not use advertising pixels or retargeting. We do not deploy intrusive tracking or session-replay, chat-monitoring, or behavioral-recording tools.
Do Not Track: This website does not respond to browser Do Not Track signals by changing advertising practices, because we do not serve behavioral advertising or sell your information. We continue to collect only the limited information described above to operate and improve the site and respond to your requests.
5. California Privacy (CCPA / CPRA)
If you are a California resident, you may have rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA) to the extent they apply to our business. To the extent those laws apply, you may request to know what personal information we have collected about you, request deletion of that information, or correct inaccurate information.
To submit any such request, contact us using the details in Section 7 below. We will not discriminate against you for exercising your privacy rights.
6. Data Retention and Security
We retain inquiry and catering information only as long as needed to respond to your request and for reasonable recordkeeping. This website is served over HTTPS. We rely on our third-party ordering provider to handle payment information securely; we do not store full payment card details on this website.
7. How to Contact Us About Your Information
For privacy questions or to make a request regarding your personal information, contact us:
- Phone: (909) 895-7795
- Email: hoalohahawaiianbbq@gmail.com
- Address: 3560 W Temple Ave Unit C, Pomona, CA 91768
8. Changes to This Policy
We may update this Privacy Policy as our practices or the law changes. The “Effective Date” above reflects the most recent revision. Please review this page periodically.
Last updated: September 10, 2026.
